Casey Johnson

1/29/25Sue Frase

Google Review

It is a privilege to be able to express our appreciation for Phyllis and Casey for their professional and personal help in selling our house.

After knowing Phyllis for many years, we knew she would be the realtor to use when we sold our house. During this process, we were amazed at the knowledge Phyllis has in working through the many issues and details in the sale of a house. She is amazing!

Whenever we needed help, Phyllis and Casey were available to guide us through the process of getting our house ready to sell. It was important to us that either Phyllis or Casey responded quickly to our email and/or calls.

We appreciated all the little extra details they addressed such as, installing reflectors on our dock, resolving technical issues with our dock, and even coming to our house to provide answers to questions. Another very important plus is that Phyllis was able to refer us to professionals who could make the necessary repairs on the house.

Phyllis and Casey carefully arranged for many showings informing us in advance of each appointment. After each showing, we appreciated reading the positive and negative comments from potential buyers. After a Realtor Open House, the attendees provided some very good suggestions and compliments.

Overall, it was a wonderful experience while going through the difficult process of selling our dream house.

Don and Sue Frase

10/4/24Anita Robbins

Google Review

We purchased two homes and sold one with Phyllis and Casey Johnson. They are an absolutely amazing mother-daughter realtor team!! Whether it was a big or small issue that arose, they were always there for us every step of the way. With 45+ combined years in the real estate business they not only have experience, but also many contacts in the Smith Mountain Lake area which have been invaluable to us.

We love Phyllis and Casey’s energy, honesty, and wisdom. We spent a lot of time together as they guided us through our three closings over several months. They now feel like a part of our family!

Our realtors of choice at Smith Mountain Lake are the dynamic duo of Phyllis and Casey Johnson!

9/20/24Alexis Williams

Google Review

On behalf of my boyfriend, his experience with Casey was really, really great! She helped him navigate through home buying and I know he couldn’t be any happier with where we both now live and how beautiful the home location is. Truly a very knowledge and sweet lady! 😊

9/11/24Lisa Perdue

Google Review

They are a great team to work with.

9/4/24Kim Thornburg

Google Review

I’m so glad we choose Phyllis and Casey with Remax for our real estate needs. Their knowledge and experience made this such a smooth successful process. They understand the housing market on the lake which allowed us to get an incredible deal that exceeded our expectations. We would highly recommend them to anyone looking for top notch real estate services!

6/24/24Teondra Mills

Google Review

What an incredible duo. These 2 know real estate and understand the market. I will continue to send them both my clients as I know they will be well taken care of. A+ team

6/24/24Kim Spangenberg

Google Review

Great experience selling my home! Casey was able to get me the price I wanted within two months of being listed. Communication and availability were excellent! Would highly recommend.

6/2/24Richard Psrmele

Google Review

Recently bought a house with Casey. She and her firm were great. From setting up thoughtful routes to view houses to helping iron out some paperwork challenges, I believe things could not have gone better. We very much appreciate their attentiveness, professionalism and helpfulness.

5/31/24Ruthelen Johoske

Google Review

Phyllis and Casey went way beyond to help us out and finally get out property sold. They are awesome.

3/1/24Beth Carter

Google Review

Phyllis and Casey Johnson are the best. My client had to move to a retirement community because he was unable to care for himself. He had a home on SML that had to be sold. They were so helpful and professional in the process of selling his home. Very helpful and accommodating in the process! The have helped find both of my children their own homes and I couldn't be more pleased with them. I would highly recommend them to everyone. They are simply amazing!

1/24/24Jim Palermo

Google Review

We had an incredibly positive experience working with Casey and Phyllis. Casey was diligent in looking for a lake home for us. She knew our price range and our desired features. She would even go to a home and send videos and pictures to see if we would be interested enough to make the trip to the area. She and Phyllis arranged all inspections, repair work and the closing. We would highly recommend them and will definitely use them again if we have a need.

11/19/23Nilene Mosher

Google Review

When preparing to list our home, we wanted realtors with a proven success record at SML and we knew that was Phyllis and Casey! They had sold homes for several of our friends, and we knew that they were very knowledgeable about the lake. Casey took amazing pictures to showcase our home! They provided us with many comps and helped us to list our home at the best price. Our house sold the first day and they helped us to evaluate the offers, as well as providing support throughout the process. We highly recommend Phyllis and Casey Johnson for your real estate needs!

10/11/23Nicholas Minyard

Google Review

Recently worked with both Casey and Phyllis on buying my first house, and they went above and beyond to make sure every little thing was taken care of, even after the closing date. They were both incredibly patient, working with me for 2 years to find the perfect house for me. I could not recommend anyone more, and you would be doing yourself a disservice working with anyone else. If I could rate more stars, I would in a heartbeat.

10/11/23Kendall McDowell

Google Review

Both Casey and Phyllis are phenomenal realtors and very great to work with! I just bought my first house and not only were they patient with me but they always had my back. I was really scared of the home buying process because it was so unfamiliar to me and I was worried about being pressured to buy but I am so thankful that I found Casey and Phyllis because they made everything nice and simple. They helped me find good contractors and other services I needed which was extremely helpful because again, as a first time home buyer it was all so daunting. I truly cannot recommend them enough and cannot thank them enough for helping me on this big milestone in my life!

8/22/23Claude Thompson

Google Review

Phyllis and Casey Johnson are the best realtors at SML. They are very knowledgeable of the area and the lake with a deep understanding of the real estate business. We have enjoyed working with both Phyllis and Casey in our two real estate transactions at SML. We would highly recommend both of them and would use them again in the future.

8/3/23Ann K

Google Review

We have owned numerous homes and one other Lot in several states, worked with many Realtors but Phyllis and Casey top them all! Excellent service, and never phony.

10/5/22Lynn Gangloff

Google Review

What an wonderful experience working with Phyllis and her team. It’s been about 2 years since we started seriously looking for property at SML. We have finally achieved our goal. Phyllis worked very hard to find properties that met our requirements and worked tirelessly to make sure everything was taken care of all the way thru closing and afterwards. With her experience and knowledge of the area and local contractors/vendors the process was trouble free and a pleasure.
We highly recommend her and will definitely call upon Phyllis and her team in the future. You just can’t go wrong them.

9/3/22Cathy Maniaci

Google Review

Above and Beyond!! I am honestly not someone who posts on social media, BUT....... I simply had to sit down and write a review for Phyllis Johnson of Re/Max. My husband and I were looking to buy lakefront property for about a year, and since we live 4 hours from the lake, it was not an easy task. During that time we had the opportunity to work with two or three other real estate agents. To be honest, we almost gave up on our dream because living 4 hours away made everything seem so confusing and convoluted. Other real estate agents were not listening to what we wanted and were more focused on the quick sale in the competitive market. We did not know where to start with permits and finding builders. We certainly did not want to buy a property, just to find out we could not have a dock or the house we wanted because of permit approval. It just seemed to hard to manage from so far away. Then we met Phyllis! Phyllis was NOT like that at all! Phyllis Johnson was a true Godsend. She is honest, ethical, professional, knowledgeable, patient, extremely accessible, has tons of connections, is funny, kind and also extremely pleasant to work with. Working with Phyllis, in the short span of 8 months, we managed to buy a lot; rescind that contract because the contingency clause for the septic system we wanted was not met; purchased a much more beautiful property; got a permit for a 6 bedroom septic system; got a dock permit; got a dredging permit; got a permit for Rip Rap; and had the two lots we purchased be combined into one large lot. Oh, and found a builder! We did all of that quickly and without confusion. If you know anything about SML and the permit process, you know that is nothing short of miraculous! Phyllis was happy to answer the questions we had about moving forward with our project, even a good 6 plus weeks after our closing! It was truly our pleasure to work with Phyllis. Not only did we find an excellent real-estate agent, but we made a friend as well. My husband and I are so excited about our future at SML. Phyllis truly helped make our dreams come true. We did not have the pleasure of working with Casey for this purchase, but I am sure the apple did not fall far from the tree at all!!

9/3/22Joseph Maniaci

Google Review

Phyllis Johnson and her team were extremely knowledgeable, and highly responsive at all hours and any day of the week. She helped us navigate successfully through some very difficult situations and provided excellent advice and service throughout our buying process. She also provided service with issues beyond the purchase of our property, including dock planning and permitting, septic system planning and permitting and many other issues when we needed expert advice to make a sound purchase at Smith Mountain Lake. Would highly, highly recommend this team. We will certainly use them again and look forward to keeping in touch with her after we move.

8/23/22Kathy Card

Google Review

They have so much knowledge and experience about the lake real estate market and things to do while at the lake. All questions are addressed and resolved quickly. Their years of experience, insight and understanding of what lake property buyers and sellers need to know was spot on. We really appreciated their logic and experience throughout the process. Kath

7/26/22Mary Tysinger

Google Review

Phyllis and Casey are an amazing team! We relocated to SML and they were extremely knowledgeable, helpful and dedicated in finding our perfect home!

7/10/22Sheldon Helfrich

Google Review

Casey and Phyllis are amazing!! They were able to walk us through the process of getting our first home despite the many hurdles we had against us.

Casey answered our calls all hours of the day and night. They both worked around our three hour distance and my job which requires spur of the minute storm calls. All this against not so trustworthy sellers, they had the odds stacked against them. In the end both Casey and Phyllis put in the hours and worked very hard for my family to get us in our first home. Thank you!

6/25/22Janet COLLINS

Google Review

When we selected Phyllis Johnson and her daughter Casey Johnson as our representative in our real estate transactions, we got what’s called a “twofor”. Phyllis and Casey have been completely thorough from our initial inquiry until we signed on the dotted line and beyond. They work as a team, together and independently, always available to answer any questions helping clients through the maze of real estate. Calls to Casey or Phyllis were answered or returned promptly. These Franklin County, Virginia natives have guided and stood by us through the sale of our home of 28 years and the search, negotiation and ultimate purchase of a maintenance free villa. Their local knowledge of the process and support options like storage, movers, title company and other contractors made our move stress free. The advice and support we have received have been invaluable.

6/6/22Kathy Petroski

Google Review

Phyllis and Casey are professional and sincere business women. They are quick to respond to a nquiries and are always there when you need them, our experience with them could not have been an better!

6/4/22Laura Lauster

Google Review

These two are a fantastic team in terms of personality, know-how and determination which my fiance and I greatly appreciated during our home-buying process in the fall of 2019. Despite all the speed bumps that came along they were knowledgeable on what could or couldn't be done to fix those issues (specifically concerning some complications we ran into with how our now property and home is deeded, etc) and were with us every step of the way, even when we had to switch mortgage companies (again, one of the many complications).

The long and short for Casey and Phyllis is that these two have the brains and the stones to make sure they can help you navigate every nook and cranny of your home-buying experience. Not that I want to do it all again anytime soon but I hope when that time comes again that I need a great, personable realtor I know who I'm calling on.

5/24/22Nicole Grisetti

Google Review

Phyllis and Casey have assisted me with two house sales and a house purchase. They are patient and professional. I really felt confident in their knowledge and really have trust in them. I'm living comfortably in my perfect for me home. I can't recommend them enough. They really care about their clients and go above and beyond to make a difference.

5/22/22Hannah Dudley

Google Review

Phyllis and Casey helped me find the perfect house that was fit just for me. So quick and painless! They are truly a delight to work with! My first time purchasing a house and they helped me all the way through making it such an exciting moment for me. They are the best!

4/12/22Stan Gain

Google Review

Phyllis was a absolute 10 when she was my buying agent 6 years ago, and she is still hands down the best in the business.
Her professional and dedicated approach shouts confidence, and she is constantly just a phone call away.
She brings that "no bridge to far" attitude that nothing will get in the way of success and you can tell upon meeting her that is sincere in wanting what is best for her customers.
I would never buy or sell in the SML area without using Phyllis as my agent.

2/23/22Harrison Brubaker

Google Review

Casey was such a huge help in buying my home! I had a relatively short timeframe to shop, but after we discussed what I was looking for in a house, she went right to work and sent me several prospects within the first few days. As a local, she knew the ins and outs of the area in a way that others wouldn't be able to compete with. She was extremely quick and responsive as we discussed each house and once I chose one, she walked me through the whole process in a way that I could understand and felt comfortable with. Any time I had questions or concerns, she was always quick to reply and get me the information I need. We were able to negotiate a great deal for me and I owe that all to Casey. Any time someone I know needs a real estate agent, I will undoubtedly send them her way.

3/8/18Elizabeth Miller

Google Review

Phyllis Johnson was the realtor we chose when finding our perfect lake home. She was amazing to work with and truly bent over backwards to ensure our dreams would come through with our purchase. Her years of experience really shined through and we were blessed to have found her. Highly highly recommemded by us!