I have had a passion for real estate long before I ever got into the business but it took a little while for me to figure out how to turn that passion into my career. While I was figuring that out, I learned about the importance of customer service and communication by working in the hospitality industry for over 15 years.
I started my career as an Assistant General Manager at a private beach, yacht and tennis club in Mamaroneck, New York where personalized service was required on a daily basis. It also taught me the importance of communication to make sure that our members' wants and needs were met on a constant basis. From there, I went to a private golf club on Long Island which required learning a whole new culture of service. (Golf is my other passion in life so if you ever want to head out for a round, I’m always game!) After getting engaged, my wife and I decided it was time to move back to the Midwest where we both grew up, and get “normal” jobs for a while during the transition. My “normal” job required me to sell large copiers and sit in a cube… I do not sit still long enough to enjoy that kind of job and give lots of credit to those who do! However, the thing I did learn was that I never felt as though I was in sales because I naturally utilized my customer service and hospitality background to make sure that my clients’ needs were always met.
Becoming a realtor was the second best decision I’ve ever made (after marrying my wife, of course!) because it fits me like a glove. I love working with and helping people during one of the biggest transitions a person can make in life - buying or selling a home. Customer service is key to making sure that my clients’ wants and needs are being met. I am able to fall back on my management experience as well because the buying and selling process requires a lot of teaching and communication, which are two things I truly enjoyed about training employees. Very similarly, I walk clients through these processes and make it as seamless and understandable as possible - despite the massive amounts of paperwork required!
I would love the opportunity to help you with your home buying or selling needs and make the entire process an enjoyable experience. Just give me a call and we can get started today!
