About Leilani
In addition to giving a percentage of her sales to Friends of Malcolm—a non-profit that benefits the John S. Malcom Elementary School—Leilani enjoys making every effort she can to ensure her clients’ experiences are smooth and enjoyable, whether they are seriously considering entering the real estate market or simply looking. She utilizes her expansive knowledge to answer clients’ questions about homeownership, selling homes, general market conditions, or suitable financial options. Leilani’s attention to detail enables her to provide great service and ensures that her clients are always satisfied. Leilani makes finding the perfect home for her clients her foremost goal and seeks to obtain that one special property for them.
Leilani has been ranked by HomeLight as one of the top 3% of agents who sells homes quickly and as one of the top 10% of agents who successfully completes transactions while getting sellers their asking price or higher—99% of the time. She is an agent who closes 100% of transactions and possesses numerous specialties. She is a certified Short Sales and Foreclosure Resource Specialist and possesses extensive experience in Probate and Trust Sales. She not only understands distressed property transactions and all the accompanying considerations, but also knows how to navigate the circumstances and ensure her clients’ needs are met. Though buying and selling homes can be difficult during uncertain times, Leilani’s knowledge of pertinent timelines and necessary paperwork for such transactions reduces the stress surrounding these events.
Prior to real estate, Leilani was the founder and president of a full range of body care products. Leilani’s business acumen and sense of responsibility to her clients led her to earn the 2002 Entrepreneur of the Year award from Beauty Industry West and her line was featured in a number of national and international magazines including Seventeen, Young Miss, US Weekly and Biteki. Leilani credits her time as a business owner for refining the base of knowledge she formed when studying sales and marketing at the University of Hawaii at Hilo and at Kapiolani Community College. She also credits the experience for developing her skills in negotiation and ability to think quickly. Previously, Leilani worked as a flight attendant for a major airline for 22 years; her excellent capacity to anticipate people’s needs and boundless positive attitude have formed the basis of her customer service in real estate.
Leilani loves design and refinishing furniture. She also enjoys yoga, hiking, and spending time with her family: her husband, 7-year-old daughter, two dogs, and one cat.
Transaction History
- 1 Year
- 2 Year
- 5 Year
Neighborhoods Leilani Has the Most Experience In
Leilani's Listings and Deals
Leilani's Active Listings
Awards and Designations
- NAR - National Association of Realtors
- SFR - Short Sale & Foreclosure Resource
Other Experience
Leilani's Reviews
9/30/21Khurram Khan
Leilani Serrao-Baker is the best realtor we have ever worked with. Mrs. Serrao-Baker Knowledge of the local market and her responsiveness, understanding and delivery of her customer needs is precisely what makes her the best. We couldn’t be more grateful to her for helping us find our house in the exact neighborhood we always wanted.
9/29/21diane marcus
Look no longer!
Leilani has an extreme ability to study the market and analyze the exact sweet spot your house should sell for. She is able to tell you how to enhance your property so it can sell at the highest price. Other Realtors told us we might be able to recoup our investment and were ready to just stick a for sale sign on the front lawn. Leilani came along and gave us tips and recommendations to enhance our property ex. rearrangement of furniture, paint, staging, display of artwork and landscaping and well as many other tips. As soon as the week was over, she listed our property as "coming soon". In 5 days, we had multiple offers, including an all-cash offer for a gain of $600,000 profit.
4/25/21Jennifer Fasoli
We are fortunate enough to have Leilani helped us with buying and selling two homes. Leilani is professional, thoughtful, friendly, and trustworthy. We appreciate how responsive and helpful she has been. She took our preferences seriously and looked out for us. We are grateful that Leilani made our home buying and selling such pleasurable experiences.
