Lily Liang

1/29/15Lily Liang

Homes.com Review

Our family had the very good fortune of working with Lily in the recent sale of our home. She is a true professional and we would recommend her without a moment's hesitation. 04/2012 - user971526

1/29/15Lily Liang

Homes.com Review

We have lived in Southern California for more than half a century and have bought and sold a number of properties. Among the many real estate agents we have encountered, Lily Liang is the most thoughtful, effective, and honest one we have ever met. We started to look for a house to purchase in Palos Verdes (PV) peninsula of Los Angeles in 2012. Our search criteria were quit strict: recent construction, tasteful architecture, good ocean view, high ceiling interior, private bath in every bedroom, no swimming pool, etc. After meeting with numerous agents and visiting many houses over six months, we were not successful in finding any property to make an offer. We met Lily through the Internet. She provided us an effective and comprehensive review of a very competitive PV real estate market based on her 30 plus years of experience in real estate. She is highly networked with other agents and prepared an in-depth analysis of the properties that nearly met our requirements. Her expertise immediately narrowed down our search to a manageable few. Lily also used her knowledge about PV neighborhoods and insights about each property under consideration to facilitate our selection. Even having received a great deal of useful information from her, we never felt any pressure to make an offer. She left the decision entirely to us. Lily is pleasant to talk to, easy to reach by phone, and responsive to our email. She worked with us tirelessly using photos, descriptions, and objective evaluation to identify and show us candidate houses even when the time or the weather was not the most desirable. In fact, she arrived to show us the house that we eventually purchased in a cold, rainy Sunday afternoon only twenty minutes after we contacted her. Lily reviewed with us the suitability of this house in order to make sure it is the right one for us. Once we expressed serious interest in this property, she skillfully negotiated a price acceptable to both the seller and to us in a couple of days. After we made our decision to buy, Lily wrote a fair and attractive offer for us. The purchase agreement was reached with the seller only in three days, and the escrow was closed in 45 days without any complication. Soon after the escrow was closed, Lily realized that we were not ready to move in. To avoid our house being unoccupied for a long time, she proactively recruited an ideal tenant for us, and even helped us furnish this house as our tenant wished. We are truly grateful to Lily for her extraordinary service before and after the sale was completed. We have since found out that our remarkable experience with Lily was not a unique case. Lily’s help to her clients often does not end after the escrow was closed. Sometimes she provided move-in assistance, or helped take care of the property if the owner could not live there full-time, or helped lease the property as in our case. All these extra services are beyond an agent’s normal duty and Lily offered them because of her kindness and a strong desire to make the purchase a lasting success. Based on her integrity, exceptional service, and dedication to her clients, it is no surprise that Lily is a recipient of the great honor in real estate profession -- one of the Top 250 Agents in the US. We highly recommend her to anyone seeking for a real estate professional’s service. 12/2014 - zuser20140602214918222

1/29/15Lily Liang

Homes.com Review

We have been happily living in our first home for four months now, and are very glad that we chose Lily Liang to be our realtor. Now that my husband and I and our 3 children are settling into our home and neighborhood, we can now fully appreciate the service value Lily provided us. Lily very skillfully and graciously guided us through each step of the home-buying process. Takes excellent care of clients: Despite being a successful agent for several decades with so many multi-million dollar listings, Lily nevertheless took us under her wing and made us feel completely taken care of. She always looked after us like we were her top-priority and only client although she obviously had many larger fish to fry. As I looked around at Palos Verdes properties with her, it was apparent she had not only high-profile status, but also the respect and admiration of local residents and other real estate professionals that we came into contact with. A no-nonsense time saver: When we first contacted Lily, we knew nothing about the area, and were focused on optimizing square footage for our family of five. Hence, we did not know the differences within the same town that made some neighborhoods more desirable than others from a quality of life perspective. Whenever I sent her a list of properties that we might be interested in viewing, Lily was already familiar with each property and had valuable insights about each house so that we didn’t waste our time viewing unsuitable homes (since we lived an hour away and had only a limited time for viewing). With keen eye and judgment: After several meetings, it was Lily who suggested that we look at the house that we bought. Although I had dismissed the home online as being not our style nor within our price range, she suggested that we take a look at it nevertheless, because she thought it offered very good value. When we saw it, we agreed with her and decided to make an offer. A skilled, patient negotiator: Thanks to her judgment and effective negotiating skills, we were able to get our current home, the first house we ever made an offer on, despite being in a multiple-offer seller’s environment. Nonetheless, despite both parties being very stubborn about certain issues, Lily enabled us to iron out a deal that made both buyer and seller happy. If she hadn’t been our agent, we would likely not have succeeded in buying this home. A pleasant, responsive professional: Throughout the escrow process Lily was always pleasant, detail-oriented and patient. As jittery first time home buyers, we deluged her with some very basic questions but she patiently held our hands, calmed our fears, yet never made us feel patronized. She went out of her way to make top quality recommendations for local providers for everything from mortgage lenders to pre-schools. She always kept in good amicable communication with us despite all the endless minutiae she had to help us process during of the escrow process. A caring, dear friend: We therefore most highly recommend Lily both as a consummate real estate professional and as a honorable, trustworthy caring person. We feel that she has is a true friend in the area now and look forward to keeping in touch with her in the years to come. We cannot thank her enough for contributing her outstanding experience, judgment and skills in helping us to buy our family’s first home. 10/2014 - user68865381

1/29/15Lily Liang

Homes.com Review

We were very impressed from the beginning through the end of the whole process. My wife and I decided to put our home on the market to sell. As soon as we made contact with Lily everything rolled in so professional and so smooth that we sold our home within 45 days.We were so impressed with her and staff that we couldn't believe how smooth everything was done with no hick ups or problems. She even sold our home above our asking price. Her staff and her did excellent. Thanks Lily. 07/2013 - Pantera2000usa