Michael Heinen

1/8/21Bennett Stackhouse

Google Review

Caroline Heinen is the consummate professional-- attentive to every detail, experienced, insightful, and trustworthy. In addition, she is a delight to work with! We spent four months looking for a home during the pandemic, which was difficult not only because of restrictions but also because of the thin market. She was patient and reassuring through the whole process. We looked forward to seeing houses with her as part of the adventure. At settlement on our new house, the real estate lawyer remarked that we were his only clients that day who had everything ready for closing. He praised Caroline for her intelligence and attention to detail. I couldn't agree more! I will be recommending her to all of our friends and our adult children.

12/16/20Carsten Hesse

Google Review

Michael Heinen is not only a very professional and higly organized realtor but has this unique ability of truely understanding and translating the customer's needs into finding the most suitable and desired properties.....for this capability I can highly recommend using his expertise and services.

9/18/20Susan Catlette

Google Review

My wife and I have had a good deal of experience in working with over 12 different real estate agents over the past ten years as we have removated historical properties and then put them on the market. Of all of those agents, Michael Heinen and team were absolutely at the top of our list. They were creative, superb in terms of communication, and readily responsive to any suggestions we made along the way. Our last property to be sold was an 1898 chapel/residence with thirty foot ceilings and a large stage in the living room. While many have expressed their appreciation for its unique beauty over the years, it was indeed very buyer specific. (Not everyone wants 30 ft. ceilings and a large stage in their living room.) Michael created a fine brochure informing about the historic setting of the chapel and the enighborhood along with very fine pictures from many different angles. He also followed up on ALL suggested contacts we thought might be interested in its purchase, ranging from institutions to specific professional musicians who would appreciate its fine acoustics. When it became clear that another approach was needed he suggested that we have it staged in a contemporary fashion. Not only did he personally undertake the moving of all antiques and securing some quite heavy rugs, he also split the cost with us of the staging along with the creation of new pictures. At all points he kept us aware of all of the efforts being made to sell the chapel ranging from calls and appointments made to holding numerous open houses . There was follow-up with every person who expressed an interest. At the end of the day, we received a solid offer and while the purchasers did have a realtor, they quickly figured out that Michael was the one who could "make things happen" and the whole purchase process and move out was done within a few weeks. We are indeed grateful to him and would recommend his services very highly without any reservations.

Sincerely, James R Catlette

8/29/20Victoria Collins

Google Review

Over the past 4 years, we have sold two houses and rented out two working with Caroline Heinen. She is practical, professional, responsive. She knows the DC and Maryland real estate market extremely well. She is honest and has your best interests at heart. My husband and I strongly recommend her!

8/19/20Banglang Ngo

Google Review

8/12/20Andrew Urbain

Google Review

I recently moved to Washington DC and needed to find a “perfect” home in a week. I had known Michael for many years socially and contacted him with my needs. Guess what? Michael found me the perfect home! Now I am looking to buy and am working with Michael to find my forever home. I totally recommend.

8/11/20Elaine Poplstein

Google Review

Michael was a great agent to work with. We met him at an open house he was hosting and felt that he was friendly and very knowledgeable about the local market. He was very responsive and professional and gave us a lot of great advice while navigating a new housing market. Not only did we get the expertise of Michael but he works closely with Graciela and Caroline which gave us the edge of using three agents to bounce thoughts off of. I would absolutely recommend working with Michael to anyone looking to purchase a home in the Maryland or DC area.

7/30/20B O'Donnell

Google Review

Caroline Heinen is an excellent realtor, smart, creative, with a broad base business knowledge. She managed my home sale and influenced a purchase during the most complicated business cycle in decades, the pandemic.

Caroline was always assessable, very easy to work with (enjoyable in fact,) and answered all questions with market context, and detail research. During the virus uncertainty and housing market swings she investigated and leveraged multiple opportunities developing a good level of property interest both foot and virtual. She has access to and consults with multiple realtors, contractors, property managers, building engineers enabling her to manage projects quickly, cost effectively, with an eye for style trends. She knows extremely well the greater DC housing marked as a longtime resident and professional.

Caroline has a great ability to anticipate opportunities and manage around barriers. She knows well the contract side of a purchase and sale, and keeps clients ahead of obligations. Property purchase and sale can be a very trying experience but not in my case, as I gained much confidence and trust working with Caroline, and was totally satisfied with the outcome.

8/30/17KEVIN CULLINANE

Google Review

I have over 30 years of experience in the residential real estate industry, and have met countless Realtors in that time. Caroline is one of the best in her field. Professional in every sense, she blends that with comfortable command of the topic and an easy going nature with people. I commend her work with me on a recent transaction, and highly recommend her services.