

About Susan
Susan brings professionalism, expertise, and experience to work tirelessly for her clients. Her attention to detail from marketing your valued asset to negotiating price and terms, following up with all parties involved to the end of the transaction is her signature. With legal and counseling backgrounds, she will guide you through the entire process from selling your current home to moving to your new destination with a level of confidence that will put you at ease.
Susan has been a full time agent since 1999 and boasts a 97% total close rate, while the national average is 65%. Susan has had over 400 repeat clients and manages over 50 rentals for overseas clients.
Having traveled the world with a service mindset, she is sensitive to and comfortable with a variety of cultures. While Keller Williams' global presence brings agents from all over the world to your doorstep, she personally handles all desirable counties such as Bergen, Morris, Passaic, and Essex, including towns from Fort Lee and Edgewater to Oradell Paramus, Ridgewood, Glen Rock, Allendale, all the way north and west to Franklin Lakes, Upper Saddle River and Mahwah.
Keller Williams and Susan Bai would be honored to have you entrust them with your real estate needs.
Transaction History
- 1 Year
- 2 Year
- 5 Year
Neighborhoods Susan Has the Most Experience In
Susan's Listings and Deals
Susan's Active Listings
Awards and Designations
- NAR - National Association of Realtors
Other Experience
Susan's Reviews
7/21/23Jin Sung
I've had Susan for the last 22 years, and she never let me down, not even once!
She is simply the best;
I live in Texas and mange the rental in Ridgewood NJ, There are many times I need to be physically in NJ whenever I renew leases.
But she takes care of everything! Susan literally dedicates herself day and night and helps me with every issue continuously until the issued get resolved.
I can't even thank her enough because she has done so much. After she helped me buy that house 22 years ago, she still takes care of me with complete kindness, expertise and dedication.
I strongly recommend Susan because she always fights for her clients, and you always win with Susan!
6/19/23Tiffany Evangelou
Susan was absolutely lovely to work with! She is very friendly and is good at what she does. She made us feel comfortable and I feel like I’ve known her for a lifetime! Thank you Susan for all that you do, you are spectacular at your job!
6/3/23Neil Katchen
Susa was wonderful and caring. She did a great job
