Lan 'Gloria' Xiao

4/3/23Pablo Martinez

Google Review

Gloria is amazing! She provided more than we could have ever asked for or even expected from a realtor. She was friendly, kind, professional and extremely helpful. We also noticed that she was very patient, did not pressure us and always put our needs first which is an attribute that is very hard to find in many Real-State agents. She advised us on how to best sell our home and how to get the most out of it. She was always on top of things and was available at all times by text, via-email, or phone to answer any questions or concerns. After about month the right offer came in, Gloria informed us about it and gave us her professional and honest opinion on it. We accepted the offer and our home sold. If you ever plan on selling or buying real estate, we can't stress enough how much we would recommend using Gloria. You will not be disappointed.

3/22/23边走边吃的小五

Google Review

Gloria helped us finding the dream home we ever wanted, very professional and responsible realtor, recommended to all our friedns and family.

10/20/22Yang James

Google Review

Very knowledgeable agent who utilized social media to market our home. Effectively attracted buyers in a timely fashion. Typically, a communicative person responds within seconds. Highly suggested.

10/2/22Fangfang Yan

Google Review

(Translated by Google) Very good 👍

(Original)
非常好👍

9/28/22Joy Zhu

Google Review

(Translated by Google) good service! Warm and thoughtful service.

(Original)
服务好！热心周到，贴心的服务。

9/19/22Kyo Lau

Google Review

(Translated by Google) My customer service representative today is Xiao Lan. She provides Chinese service. The service is very good and the people are very nice. Highly recommended.

(Original)
今天当我客服的是萧兰，中文服务，服务很好，人也很好，强烈推荐。

9/10/22Dat Lieu

Google Review

9/9/22Tên Họ

Google Review

Gloria helped us buy a house, provided us with very professional real estate services, she conveyed our opinions and requirements to the seller instantly. She was very responsible and provided many after-sales services. We will recommend Gloria when family and friends buy and sell houses in the future!

9/8/22KuoCheng Li

Google Review

Gloria is an excellent agent. She cares for her clients and also treats them as good friends.

9/7/22Nash Chou

Google Review

Gloria is the best agent in USA patient, works hard, good agent would do business with her for my future buying and selling.

9/7/22jack wang

Google Review

Friendly and professional.

9/7/22hermanto halim

Google Review

I am very satisfied what Ms.Xiao do to help me to sell the house, patient, understanding n seller satisfaction always

9/6/22Jet Fan

Google Review

Gloria is best realtor I’ve worked with, I had a great experience with her.

9/6/22P. James

Google Review

Gloria is super experienced and professional , she is also knowledgeable and did provide all the information we need, great service and very patient.

9/5/22Richard Chuong

Google Review

My friend saw a house that was very suitable for me on the Internet and was also familiar with Gloria, who is the exclusive agent of this house. This is a beautiful condo with three bedrooms and 2.5 bathrooms. As a first-time homebuyers, Gloria was very objective and detail-oriented when she introduced the house. She not only raised the place where the advantages are but also explained the disadvantages and she does not let go of every detail of the house. She is always willing to answer questions and provide solutions for me since I am new to real estate. She knew we must have a lot of concerns and worries, so she patiently answered all our questions and found ways to make us feel secure and comfortable at every step.

It takes 15 days to complete the transaction. During the procedure, in addition to the regular inspection, the home must meet the housing inspection stipulated by the city. Gloria assisted the seller and me in going to the city hall to check the relevant procedures and constantly calling and sending emails to follow up, etc. In the end, we finally completed the house inspection and got the permit as required. This escrow closed on time, which relieved us greatly. She has also been very patient in coordinating the seller's move, water, electricity, gas transfer, HOA handover, and many other matters.

All in all, I am satisfied with this transaction; Gloria did a great job as a realtor and did so much for me and also went the extra miles. Thank you, Gloria for all of your efforts and helps, you are the best! You are extraordinary!

8/19/22Julie Garza

Google Review

I had the pleasure of working with Gloria as the cooperating agent on the recent sale of her listing in Arcadia. She was a complete professional and beyond helpful when working through difficult situations throughout the entire process. I look forward to working with her on future sales!

6/26/22may chang

Google Review

(Translated by Google) GLORIA is a very professional and trustworthy real estate agent. She is serious and responsible, patient and meticulous, positive and optimistic. Thanks for all her help. And I would like to thank her for responding to my questions in a timely and patient manner before, during and after the transaction. I have known GLORIA since last year, and have contacted several real estate agents one after another. Finally, I decided to hand over the house sale to GLORIA. Facts have proved that she is my best choice. For some reason I wasn't in California when I sold the house. The decoration of the house was done by GLORIA with the help of me. During this period, she has put in a lot of hard work and efforts, and has been actively communicating. Including some very small things, I often say, these are really troublesome for you, this is completely beyond the scope of work of a real estate agent, such as the neighbor's dog broke the fence of the house, I am very anxious, afraid of delaying the sale of the house , She will also actively help find someone to repair, and tell me not to worry and it will not delay the sale of the house. I can't make international calls, and she also helped me with utilities. Because of the time difference, sometimes she would answer my questions late. When choosing an OFFER, they will actively help me strive for the best interests. When it comes to signing documents, the replies are quick and the questions are explained very clearly. Thanks to her, everything went well. I strongly recommend GLORIA. She never ignores the feelings of customers because she is a professional. She will always consider issues from the perspective of customers patiently and meticulously. I find this very rare. Working with her has been very smooth. I am very happy to have chosen her as my selling agent.

GLORIA is a very professional and trustworthy real estate agent. She is serious and responsible, patient and meticulous, positive and optimistic. Thanks for all her help. And I would like to thank her for her prompt and patient response to my questions before, during and after the transaction. I have known GLORIA since last year, and I have also contacted several real estate agents one after another. In the end, I decided to hand over the sale of the house to GLORIA, which turned out to be my best choice. For some reason I was not in California when I sold my house. The decoration of the house is all done by GLORIA to help me. During this period, she paid a lot of hard work and efforts, and has been actively communicating. Including some very small things, I often say, these are really troublesome for you, which is completely beyond the scope of a real estate agent's work, such as the neighbor's dog broke the fence of the house, I was very anxious, afraid of delaying the sale of the house , she will also actively help find someone to repair, and told me not to worry and not delay the sale of the house. I couldn't make international calls, and she helped me with utilities. Because of the jet lag, sometimes she would answer my questions late. When choosing an OFFER, he will also actively help me strive for the best interests. When it comes to signing documents, the responses are always quick and the questions are explained very clearly .Thanks to her , everything went smoothly. I highly recommend GLORIA. She never ignores the customer's feelings because she is a professional. She will always consider problems from the customer's point of view patiently and meticulously. her has been very smooth .I'm so happy to have her as my selling agent.

(Original)
GLORIA是一位非常专业并且值得信赖的地产经纪。她认真负责，耐心细致，积极与乐观。感谢她的一切帮助。并且感谢她在整个交易前，过程中及交易后一直及时耐心的回复我的问题。我从去年就开始就认识了GLORIA，陆续也接触了几位地产经纪，最终我决定将卖房子的事情交给GLORIA，事实证明她是我最好的选择。由于一些原因我卖房子的时候，人并不在加州。房子的装修都是由GLORIA来帮助我做的。这期间，她付出了很多的辛苦和努力 ，并且一直在积极的沟通。包括一些很细小的事情，我经常说，这些真是麻烦你，这完全是超过了一个地产经纪的工作范围，比如邻居家的狗将房子的篱笆弄坏了，我就很着急，害怕耽误卖房子，她也会积极帮忙找人来修，并且告诉我不用着急不会耽误卖房子。我不能打国际电话，她也帮我搞定了水电煤。因为时差的原因，有时候她会解答我的问题到很晚。在选择OFFER的时候，也会积极帮我争取最大的利益。在签字文件的时候，回复都会很快，而且解释问题非常清楚。托她的福，一切都很顺利。强烈推荐GLORIA，她从来不会因为自己是专业的人士，而忽略客户的感受，她会耐心而细致的永远这站在客户的角度考虑问题。这点我感觉非常的难得。和她的合作非常的顺畅。很高兴选择她做了我的卖房经纪 。

GLORIA is a very professional and trustworthy real estate agent. She is serious and responsible, patient and meticulous, positive and optimistic. Thanks for all her help. And I would like to thank her for her prompt and patient response to my questions before, during and after the transaction. I have known GLORIA since last year, and I have also contacted several real estate agents one after another. In the end, I decided to hand over the sale of the house to GLORIA, which turned out to be my best choice. For some reason I was not in California when I sold my house. The decoration of the house is all done by GLORIA to help me. During this period, she paid a lot of hard work and efforts, and has been actively communicating. Including some very small things, I often say, these are really troublesome for you, which is completely beyond the scope of a real estate agent's work, such as the neighbor's dog broke the fence of the house, I was very anxious, afraid of delaying the sale of the house , she will also actively help find someone to repair, and told me not to worry and not delay the sale of the house. I couldn't make international calls, and she helped me with utilities. Because of the jet lag, sometimes she would answer my questions late. When choosing an OFFER, he will also actively help me strive for the best interests. When it comes to signing documents, the responses are always quick and the questions are explained very clearly. Thanks to her, everything went smoothly. I highly recommend GLORIA. She never ignores the customer's feelings because she is a professional. She will always consider problems from the customer's point of view patiently and meticulously. I find this very rare. Working with her has been very smooth. I'm so happy to have her as my selling agent.

5/12/22Robin Patpatia

Google Review

Thank you Gloria for guidance during the house hunt. You sincere and marathon effort to get us a home shows you commitment and professionalism.

4/2/22Kris Cheng

Google Review

Thanks for Gloria‘s effort, we finally got a great deal. The house price is pretty good, and the transaction is so so smooth. Thanks again!

3/17/22Yuchen Shi

Google Review

Gloria is very professional and very helpful. She always responds in a timely manner. She is also very responsible, and helped us sell a house in a smooth process. Definitely recommend her!

1/25/22Yingqiu “披着虎皮的猫” Wu

Google Review

Thanks to Gloria Xiao, I can buy a condo in Los Angeles. Due to some reasons, I can not visit those condos by myself. Ms Xiao went to those condos, and send photos and videos to me. She visited several condos for me until I bought one successfully. Many thanks for her patience and the efforts she've made. We would like to recommend her to our friends and family in the future.

12/16/21cheng lei

Google Review

(Translated by Google) Two years ago, I searched for reliable brokers on the Internet, summarized and analyzed the evaluations of all netizens, and finally I chose Ms. Xiao Lan from Re/Max Elite Realty. Today, I have bought my favorite house as I wish, and I will share with you my thoughts during the process:
After expressing all my house purchase requirements, preferences, etc. to Ms. Xiao Lan, she provided me with listings similar to my requirements almost every day. After she filtered on the Internet, she took me to see the house. Seemingly When she is excited about a good house, she always reminds you not to be impulsive, to be calm, to carefully analyze and consider the advantages and disadvantages of each house. There are so many good houses. If you want to buy it, You must buy the most suitable one for several years. In the future, it will be regarded as a treasure, a house that will not lose money when sold.
Sometimes, even looking for a few days is not satisfied, she says don't be discouraged, be patient, watch more and compare, and you will always find a house you are satisfied with. Sometimes, when the weather is hot, she accompanies us and makes us feel bad. She says that this is my job and it is a responsibility. I must make you not regret the house you have chosen in the future. In this way, over the past few months, she has been accompanying us on house inspections, and in the evening she also made market analysis reports on our fascinating houses, judging the advantages and disadvantages of each house and its real market price.
I was moved by her dedication and patience with her work, and I would like to thank Re/Max for cultivating such an excellent broker to help me. Such brokers are the wealth of the company and the foundation for the company to grow bigger and stronger . For several years In the future, I will still look for Gloria when I sell the house!

Two years ago, I searched for a reliable agent on the Internet, compiled and analyzed all the comments from netizens, and finally I chose Ms. Xiao Lan from Re/Max Elite Realty. Today, I got my wish and bought the house I wanted, and I would like to share with you the journey of my heart:
After expressing all my requirements, preferences, etc. for buying a house to Ms. Xiao Lan, she provided me with housing sources similar to my requirements almost every day, and took me to see the house after she filtered it on the Internet. When she is excited about a good house, she always reminds her not to be impulsive, to be calm, to carefully analyze and consider the advantages and disadvantages of each house. It will be regarded as a treasure in the future, and the house will not lose money when sold.

Sometimes, even looking at it for a few days is not satisfactory, she said don't be discouraged, be patient, look more and compare more, and you will always find a house that you are satisfied with. Sometimes, when the weather is hot, she stays with us, tirelessly making us feel bad, but she says this is my job, this is my responsibility, and I will make sure that you will not regret the house you have chosen in the future. In this way, for several months, she has been accompanying us to look at houses, and at night, she has made market analysis reports on the houses we are interested in, and judged the advantages and disadvantages of each house and its real market price.
I was touched by her dedication and patience to her work. I would like to thank Re/Max for cultivating such an excellent agent to help me. Such an agent is the company's wealth and the foundation for the company to become bigger and stronger. In the future, when I sell my house, I will still look for Gloria!

(Original)
Two years ago, I searched for reliable brokers on the Internet, summarized and analyzed the evaluations of all netizens, and finally I chose Ms. Xiao Lan from Re/Max Elite Realty. Today, I have bought my favorite house as I wish, and I will share with you my thoughts during the process:
After expressing all my house purchase requirements, preferences, etc. to Ms. Xiao Lan, she provided me with listings similar to my requirements almost every day. After she filtered on the Internet, she took me to see the house. When I saw some seemingly When she is excited about a good house, she always reminds you not to be impulsive, to be calm, to carefully analyze and consider the advantages and disadvantages of each house. There are so many good houses. If you want to buy it, you must buy the most suitable one for several years. In the future, it will be regarded as a treasure, a house that will not lose money when sold.
Sometimes, even looking for a few days is not satisfactory, she says don't be discouraged, be patient, watch more and compare, and you will always find a house you are satisfied with. Sometimes, when the weather is hot, she accompanies us and makes us feel bad. She says that this is my job and it is a responsibility. I must make you not regret the house you have chosen in the future. In this way, over the past few months, she has been accompanying us on house inspections, and in the evening she also made market analysis reports on our fascinating houses, judging the advantages and disadvantages of each house and its real market price.
I was moved by her dedication and patience with her work, and I would like to thank Re/Max for cultivating such an excellent broker to help me. Such brokers are the wealth of the company and the foundation for the company to grow bigger and stronger. For several years In the future, I will still look for Gloria when I sell the house!

二年前我在网上搜寻靠谱的经纪人，汇总并分析所有网友的评价，最终我选择了Re/Max Elite Realty公司的萧兰女士。今天我已如愿以偿买到了心仪的房屋，其间的心路历程分享给大家：
在向萧兰女士表达了我所有购房的要求、喜好等等，她几乎每天为我提供近似我要求的房源，经过她在网上过滤后再带我去看房，当我看到一些看似不错的房子而兴奋不已时，她总是提醒说别冲动，要冷静，要仔细分析并斟酌每个房子的优点、缺点，好房子多得很，要买一定要买到最适合自己的，且若干年以后还视为珍宝，出售时不会亏损的房子。

有时候，连看几天都不合心意，她就说别灰心，要耐心，多看多比较，总会找到你满意的房子。有时候，天气热，她陪着我们，不厌其烦得让我们过意不去了，她却说这是我的工作，这是责任，我一定要让你们将来也不后悔选到的房子。就这样，几个月以来，她不断地陪我们看房，晚上还对我们动心的房屋作市场分析报告，判解每个房源的优缺点和它的真实市场价。
我被她对工作如此地敬业耐心感动啦，在此感谢Re/Max公司培养出如此优秀的经纪人来帮助自己，这样的经纪人是公司的财富，是公司做大做强的基础，若干年以后，我卖房还找Gloria！

10/25/21Steven Peng

Google Review

We found Gloria Xiao through internet when we were trying to look to purchase an investment in San Gabriel Valley area. We found Gloria's team very responsive and provided us valuable information regarding local community, neighborhood, and real estate market analysis. Most importantly is her way of providing critical opinion on key factors on property we were considering, which made the transaction smooth and easy. We benefited from her team's service especially her coordination assisting our property related works. Her passion to the works in helping us deserves our trustworthy recommendation.

9/10/21Bixia Liao

Google Review

At this moment, I am so thrilled! I bought my dream home in El Monte. I am so lucky I could have Gloria - an honest, straightforward professional, to make my dream come true because I could happily spend my retired life at this beautiful home.

Now, I will introduce my real estate agent, Miss Gloria Xiao Lan. She is enthusiastic about serving the public, patiently explaining, and handling every detail seriously. Her high moral character makes me feel at ease letting her take care of my most precious asset. She did earn praise and trust from buyers and sellers. She has excellent knowledge and level of professional real estate sales. With her help, it is a blessing to us Chinese.

Thank God, here I give Miss Xiao a hundred praises! Thank you, Miss Xiao Lan! We definitely will recommend her to our friends and our neighborhood. I wish you a prosperous business, serve more people, and use your ability to help more people find happiness. I hope you're in good health and always happy!

7/29/21Yuming Bao (鲍毓明)

Google Review

I must thank Gloria Xiao for tirelessly answering lots of my questions regarding how to search for a home. I really appreciated her professional advice which helped me to make wise decisions. She is very patient in listening to my detailed property searching criteria and attempts to consistently share properties and market updates. Gloria is trustworthy and accommodating because she worked diligently and prioritized showing homes and responding to my inquiries promptly, and could always provide me with productive solutions. Her way of respecting her job is what I could not easily find among other agents. Her thorough understanding of the local market impressed me deeply. Gloria is one of the best real estate agents I have ever seen, and I would be pleased to continue working with her in the future.

7/23/21Sally G.

Google Review

Ms. Gloria Xiao just helped me to purchase my dream home! She is a very hard working, friendly, well connected, and full of life woman as well as very knowledgeable about the current housing markets. She is super responsive; she always replied to my texts and took my phone calls right away. When she was not available at the time, she made sure to let me know at once and get back to me shortly after. In my case, she even help to pay for some of my closing cost and a professional cleaning service to clean my new home, unbelievable! She made me one of the happy clients of hers with her generosity and thoughtfulness. Thank you, Ms Gloria! It was my great pleasure doing house hunting with you

6/11/21David Zaitz

Google Review

As my listing agent, Gloria Xiao just helped me successfully sell my house in San Gabriel. Every step along the way from my first meeting with her to the closing of my house, she is extraordinarily patient and did an excellent job.

My property had some positives and also some negatives, namely a pool, that made it less desirable for the local market. Gloria put all her expertise to advise us on preparing home on market for utmost exposure, and put enormous effects ensuring the selling process of our home. We chose a bid from a first-time home buyer, Gloria also helped the buyer through the financing process.

Overall, Gloria’s customer service has been beyond our expectations. I highly recommend her, if you are in the market to sell your house, especially if your home is in San Gabriel valley or the surrounding communities, she is definitely the person to work with!

5/14/21Betty Tian

Google Review

Gloria's service is terrific! We planned to look for a home for our growing family, Gloria’s team did a great job. Thankfully we moved into our dream home in Rancho Santa Margarita during Thanksgiving Holiday 2020! We have been so glad because this is the second house we bought under Gloria’s help with her high quality service.
Her advice is very frank and sincere, she understands what my family needs, and what we love, like, and want. Gloria's team responded to us very quickly, not only efficiently found our favorite houses and set showing appointments in time, but also successfully got what we have been looking for.
Finally, we have one word we like to share with Gloria: As times goes by, our friendship lasts forever! She is worth our recommendation.

4/28/21Ge Tang

Google Review

I knew her from google search and called her. She started to send me the listings according to my requirements and preference. She made videos and took pictures for the properties on my favorite listing. She helped me to get my dream home with a good price in the case of a lot of competition. Due to the COVID-19, we could't do the purchase in person. Miss Xiao did the filed visits, inspection, talked to City Hall, negotiated with the seller, etc. on behalf of me. The entire process was remote and smooth. She's really great. Highly recommendation!

12/28/20PH Zhang

Google Review

It's hard for me to show my full appreciation to Gloria. With her help, we found the best place to live in LA! She is so professional and so friendly! She is the most sincere agent I have even met! Definitely recommend her to everyone!

9/16/20stephenie mai

Google Review

(Translated by Google) The service attitude is very good. They are very considerate and try their best to help me solve the problem. They are a very good team.

(Original)
服务态度很好，很有奈心，能尽心尽力的帮我解决问题，非常好的一个团队

9/15/20葛英杰

Google Review

We spoke and interviewed several real estate agents before we decided to work together with Gloria Xiao, because she spent time carefully listening to and wrote down what we needed and wanted. Based on that, she showed properties in Chino Hills, and we found our favorite home on the second trip.  She always prepared answers and solutions each time I came up with a situation. Coordinating with the loan program and escrow company, plus difficulties of language, remote transaction processing, Gloria’s team handled the transaction smoothly showing professionalism and efficiency. And from the moment we got the key to this house, my dad, my relatives and me fell in love with this beautiful house.  We felt so thankful that Gloria Xiao for her excellent job assisting us finding our cozy home which would bring us a wonderful life! Highly recommend Gloria as a trustworthy real estate consultant.

8/15/20simon simon

Google Review

Gloria is an excellent realtor. She is very professional during selling my house. Even during COVID-19, she helped to sell my house very quickly. She helped me to create and publise a set of beautiful photos and 3-d virtual tour of my house. She made a professional and interesting network open house during COVID-19. She created a professional strategy to promote my house. I got good advice from Gloria during negotiation with buyers. I am very satified with Gloria's service and higly recommend her as your agent.

8/14/20Claudia Garcia

Google Review

I am a soon to be first time home buyer and she was very patient with me and my husband in answering all the questions and concerns we had on the process of buying a home. She has a very big pool of people behind her to help her and her clients to have all the resources needed to reach that goal! Thank you Gloria!!

8/13/20yanhua wang

Google Review

Gloria has been our real estate agent for many years, once again, she helped me and my wife realize our plan to acquire properties as my family investment. We are so thrilled that we became owners of multiple 4 units property in Ontario, escrow closed successfully.

The epidemic situation is getting worse in California recently, the purchasing process from property searching to price negotiation, from offering to contract signing, from property inspection to deal closing, every step has been propelled strongly by Gloria.  Meanwhile, we got a very good deal on a mortgage, which was referred to by Gloria. We are also very happy with this 4 units multi family house in a very convenient location with many big entities and companies around, which demonstrated an ideal location to rent out as my family business. Here I would like to thank Gloria again for all the effort she did for us, Gloria is a trustworthy agent,Gloria is our best friend.If you have any real estate needs, Gloria will help you!

格洛里亚（Gloria）多年来一直是我们的房地产经纪人，她再次帮助我和我的妻子实现了我们计划收购房地产作为我的家庭投资。我们非常激动，我们成为安大略省多个4个单位的财产的所有者，代管成功关闭。

最近，加利福尼亚州的疫情日益恶化，从物业搜索到价格谈判，从报价到合同签订，从物业检查到交易完成的购买过程，格洛里亚大力推动了每一步。同时，我们在抵押贷款方面取得了很好的交易，这是Gloria所指的。我们对这套4单元的多户家庭住宅感到非常满意，该家庭住宅的位置非常便利，周围有许多大型公司，这是出租作为我的家族企业的理想地点。在这里，我要再次感谢格洛里亚（Gloria）为我们所做的一切努力，格洛里亚（Gloria）是值得信赖的代理商，格洛里亚（Gloria）是我们最好的朋友。如果您有房地产方面的需求，格洛里亚（Gloria）将为您提供帮助！