Susan Russell

11/30/17Susan Russell

Homes.com Review

September 2017 We have known Susan for 13 years and felt confident she was the agent who was prepared to take on a challenge. Her enthusiastic, positive attitude allowed her to confidently research our niche community and effectively market our home. Her professionalism and care to every detail were evident from the initial staging to final selling of the home. Susan was always available to answer any questions or address issues as they came up during the process. She utilized her Realty Austin Team when needed to ensure all concerns were handled properly. Susan represented both the seller and buyer and negotiated getting us a very fair top price for our home. Susan exceeded our expectations and ensured every detail was handled to the very end of closing! We highly recommend Susan and will refer her to friends and family. Susan did an awesome job. Brian and Georgette Hardy

11/30/17Susan Russell

Homes.com Review

First Time Home Buyers - First Time Parents Buying your first home can be daunting and stressful and looking for a home while expecting your first child can become overwhelming. Lucky for us we were working with Susan who is the epitome of customer service. We met Susan on a cold rainy day and she had on a big bright smile. She immediately made us feel comfortable and reassured that she would help us find the perfect home for us. We saw many many houses in various cities as we were undecided on where to live. Throughout the process, Susan helped us narrow down our needs and were also able to get our wants. It was like having a very knowledgeable friend by your side while taking on one of the biggest investments you'll ever make. She was always prepared with pertinent information and would point out things we hadn't thought about. Something we loved was that Susan was always available to answer any questions we had, and oh boy did we have questions. Once we found our house she helped us negotiate exactly what we wanted to pay for it. We knew what was happening at all times as Susan constantly kept us updated. She was very engaging and we felt her commitment from day one to the day we closed. We couldn't have done it without her and we feel very fortunate and grateful to have worked with her. Thank you for everything and for always making us feel like we were your only client. - Faby Ramous

11/30/17Susan Russell

Homes.com Review

March 2016 Couldn't have asked for a better agent! Susan was personable, dedicated and experienced. She went out of her way to help our family, and we look forward to taking our next big real estate steps with her. Thanks again, Susan! cortni555